Legal

Acceptable use

Our products produce content and hold conversations at volume. That makes this policy the most important document here, and the one we enforce most literally.

Draft pending legal review

The prohibitions below are the operator’s position, written to be enforceable. Confirm the wording with counsel before publishing, particularly the sections on likeness and on impersonation.

The rules that matter most

  • Everyone depicted must be an adult and must have agreed to it. Do not upload or generate imagery of minors in any context, and do not use anyone’s likeness without their permission.
  • Do not impersonate a real person in a conversation in a way designed to make someone believe they are talking to that specific individual, and do not use our products to pose as a bank, a public authority or any organisation you are not.
  • Do not use the products to defraud anyone, including romance fraud, investment schemes, fake goods, or soliciting payments under a false pretext.
  • Do not target vulnerable people, including anyone who tells you they are a minor, and stop a conversation when someone asks you to.
  • Respect the rules of the platforms you operate on. Our products do not exempt you from a platform’s terms, and we make no promise that any output will avoid detection or enforcement by a third party.

Content processing

FluidGhost re-encodes files and rewrites capture metadata so that copies of one asset are technically distinct. It is intended for distributing your own content across your own accounts and for producing creative variations at volume.

It may not be used to strip provenance from someone else’s work in order to pass it off as your own, to remove watermarks or attribution you are not entitled to remove, to evade a copyright enforcement system, or to falsify evidence or any record relied on by a court, an insurer or a public authority.

Conversations

FluidTalk holds conversations automatically. You are responsible for what your characters say and for complying with the disclosure rules that apply to you. Where a platform, a regulator or the law requires that automated conversation be disclosed as such, that obligation is yours and you must meet it.

Do not configure a character to deny being automated when a person directly and sincerely asks whether they are speaking to a human.

Storage and links

FluidCloud serves public links. Do not use it to distribute malware, content that is illegal in your jurisdiction or ours, or material you do not have the right to distribute. We respond to valid takedown requests.

Security and fair use

  • Do not attempt to access other accounts or data that is not yours.
  • Do not probe, scan or load-test the service without written permission.
  • Do not work around plan limits, rate limits or metering.
  • Do not resell access to the products as a service of your own without an agreement.

Reporting and enforcement

Report abuse to to be published. We investigate every report. Depending on severity we may warn, restrict a feature, suspend an account or terminate it, and we report to authorities where the law requires. Where content is illegal or involves a minor we act immediately and without notice.